Terms & Conditions

Welcome to Professor Wins Casino, accessible via professorwins-uk.com (the "Website"). These Terms & Conditions ("Terms") govern your use of the Website and all services, games, and promotions offered by Professor Wins Casino. By registering an account, depositing funds, or otherwise using our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website.

1. General

Professor Wins Casino is an online gaming platform operating under a Curacao eGaming Licence (Licence Number 1658/JAZ). Professor Wins Casino was founded in 2020 and has since offered a growing portfolio of over 3000 games from trusted software providers including NetEnt, Pragmatic Play, and Evolution.

We reserve the right to amend, update, or revise these Terms at any time without prior notice. Any changes will be published on this page, and it is your responsibility to review these Terms periodically. Continued use of the Website following any amendment constitutes your acceptance of the revised Terms. Where changes materially affect your rights, we will endeavour to notify registered players via email or an on-site notification.

These Terms, together with our Privacy Policy, Responsible Gambling Policy, KYC Policy, and any bonus-specific terms, form the entire agreement between you and Professor Wins Casino.

2. Account

To use the services offered by Professor Wins Casino, you must register an account. By registering, you confirm that:

  • You are at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher.
  • All information provided during registration is true, accurate, current, and complete.
  • You are registering the account for your own personal use and not on behalf of any third party.
  • You have the legal capacity to enter into a binding contract.

Only one account per person, household, IP address, or payment method is permitted. Should we detect duplicate accounts, we reserve the right to suspend or close all associated accounts and withhold any winnings accrued.

Accounts that remain inactive for an extended period may be classified as dormant. We reserve the right to apply administrative measures to dormant accounts, including but not limited to closure, subject to prior notice sent to the registered email address. Players are encouraged to contact support@professorwins-uk.com regarding any queries about account status.

You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account will be deemed to have been carried out by you.

3. Verification

Professor Wins Casino operates a strict Know Your Customer (KYC) policy in line with applicable licensing and anti-money laundering obligations. As part of the verification process, we may request the following documents:

  • A valid government-issued photo identification document, such as a passport or national ID card.
  • A recent utility bill or equivalent document confirming your name and residential address.
  • Proof of payment method ownership, such as a bank statement, where relevant.

Verification may be requested at any stage, including at registration, prior to a withdrawal, or when account activity warrants further review. Withdrawals will only be processed once verification has been successfully completed. We reserve the right to restrict account functionality, including deposits and withdrawals, until satisfactory documentation has been provided.

4. Deposits

  • Professor Wins Casino accepts deposits via credit cards, debit cards, Neteller, and Skrill. The minimum deposit amount is £10 (or the equivalent in EUR, USD, CAD, or AUD, depending on your account currency).
  • All deposits must be made using payment methods registered in your own name. Deposits made via third-party accounts or payment methods not belonging to the account holder will be rejected, and any resulting funds may be voided.
  • Deposits made using credit facilities may be restricted or prohibited in certain jurisdictions in accordance with local regulations. Players are responsible for ensuring that their chosen payment method complies with applicable laws in their country of residence.
  • We reserve the right to refuse or limit any deposit at our sole discretion, particularly where fraudulent activity, chargebacks, or irregular payment patterns are suspected.

5. Withdrawals

All withdrawal requests are subject to successful account verification as outlined in Section 3. Once approved, withdrawal requests are placed into a pending period of 24 hours before being processed, allowing players the opportunity to cancel the request if desired.

Withdrawals may be subject to monthly limits, which will be communicated to players via their account or upon request to our support team. Professor Wins Casino reserves the right to process withdrawals in instalments where large sums are involved, in accordance with our internal risk management procedures.

Winnings can only be withdrawn using the same payment method used for the corresponding deposit, where feasible, in line with anti-money laundering requirements. Should this not be possible, an alternative verified method will be arranged.

Professor Wins Casino reserves the right to delay or decline a withdrawal request where verification documents are outstanding, where suspicious activity has been identified, or where a breach of these Terms is suspected.

6. Restricted Countries

Professor Wins Casino does not accept players from certain jurisdictions due to legal or regulatory restrictions. Restricted territories typically include, but are not limited to, the United States of America, France, Spain, the Netherlands, and any other country where online gambling is prohibited or restricted under local law.

It is the player's sole responsibility to determine whether online gambling is legal in their jurisdiction before registering an account. Professor Wins Casino accepts no liability for players who access the Website from a restricted or prohibited territory. Accounts found to originate from a restricted country will be closed, and funds may be withheld pending investigation.

7. Anti-Money Laundering (AML)

Professor Wins Casino is committed to preventing money laundering, terrorist financing, and other financial crimes. We apply robust customer due diligence procedures, including identity verification and source-of-funds checks where necessary.

All transactions are monitored for unusual or suspicious activity. Where necessary, Professor Wins Casino reserves the right to request additional documentation, freeze account activity, or report suspicious transactions to the relevant regulatory authorities, in line with our obligations under our Curacao eGaming Licence (1658/JAZ).

Players agree to cooperate fully with any AML-related requests. Failure to provide requested information may result in account suspension and withholding of funds pending investigation.

8. Responsible Gaming

  • Professor Wins Casino is dedicated to promoting responsible gambling and providing tools to help players remain in control of their gaming activity. Players may set deposit limits, loss limits, and session time limits directly through their account settings.
  • We also offer self-exclusion options, allowing players to suspend their account for a defined period or on a permanent basis. Requests for self-exclusion or time-out periods should be sent to [email protected] and will be actioned promptly.
  • Players who believe they may be experiencing difficulties controlling their gambling are encouraged to seek support from independent organisations such as BeGambleAware.org, GamCare, or Gambling Therapy. Full details are available on our dedicated Responsible Gambling page.

9. Data Protection

Professor Wins Casino processes personal data in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (GDPR) where relevant. Personal information collected during registration, verification, and gameplay is used solely for the purposes of providing our services, complying with legal obligations, and improving player experience.

We employ industry-standard security measures, including SSL encryption, to protect player data from unauthorised access. For further information regarding your data rights, please refer to our Privacy Policy or contact [email protected].

10. Complaints

If you have a complaint regarding any aspect of our service, please contact our support team at [email protected]. We aim to acknowledge all complaints promptly and to resolve matters fairly and efficiently.

Should a complaint not be resolved to your satisfaction through our internal process, you may be entitled to escalate the matter to the relevant licensing authority under which Professor Wins Casino operates, in accordance with the terms of our Curacao eGaming Licence (1658/JAZ).

11. Bonus Policy

Professor Wins Casino offers a range of promotions, including a welcome bonus of up to £200 cash match (100% match) plus 20 Free Spins on Starburst, along with ongoing promotions such as reload bonuses and weekly tournaments. All bonuses are subject to the following conditions unless otherwise stated:

  • Bonus funds and associated winnings are subject to a wagering requirement of 40 times the bonus amount before withdrawal is permitted.
  • Bonuses must be wagered within 7 days of activation. Any unused bonus funds or associated winnings will be forfeited after this period.
  • The maximum bet permitted while a bonus is active is £5 per spin or hand. Placing bets above this limit may result in forfeiture of the bonus and any related winnings.
  • Game contributions towards wagering requirements are as follows: slots contribute 100%, table games contribute between 20% and 50%, and live games contribute 0%.
  • To claim eligible promotions, players may be required to enter the promo code CASINO during the deposit process.
  • Players who deposit £10 or more may be eligible for the welcome bonus, subject to the applicable terms of that specific promotion.
  • Professor Wins Casino offers 10% cashback on all losses over £20, subject to the specific terms of that promotion as displayed on the Website.

Professor Wins Casino reserves the right to refuse or withdraw any bonus offer, and to void winnings derived from a bonus, where evidence of bonus abuse is identified. Bonus abuse includes, but is not limited to, the use of betting strategies designed to minimise risk while fulfilling wagering requirements, the use of multiple accounts to claim the same promotion, or any other activity deemed to circumvent the intended purpose of the promotion.

All bonus terms are in addition to these general Terms. In the event of any conflict between specific promotional terms and these Terms, the promotional terms shall prevail in respect of that specific promotion.

12. Limitation of Liability

Professor Wins Casino provides its services on an "as is" and "as available" basis. While we take reasonable steps to ensure the Website operates smoothly

Last Updated 2026-10-09